To help us improve, we may ask you to complete a short feedback survey when requesting a refund. We review every response and use it to make our products better.

Orders of 3 or more bottles may be subject to a brief review before approval. 

For Amazon orders that arrive damaged or undeliverable, we advise that you first go through Amazon support to receive a replacement bottle. If you’re still having trouble, reach out to us directly and we’ll help resolve it.